Service Cloud Solution – Starter Packagecloudsiteadmin2024-08-28T13:08:47+00:00
Start your Digital Transformation Journey with the Salesforce Platform!
Take control of your business performance by enhancing your Service capabilities and customer satisfaction
Take the first step to becoming a customer centric company- by ensuring you supply top notch service experience to every customer
Capture and track every ticket, assign it to your rep quickly, and ensure the process is streamlined and handled – so no customer will fall between the cracks
Allow customer to approach you via Email, Web, and phone (optional components can include chat/social and more – in more advanced solutions)
Make sure your customers get timely responses and resolution, using the SLA mechanism
Learn and improve – by creating a set of business specific reports – to ensure you make your decisions on the best data available, and in real time.
